An Introduction to the Riihicloud Service
In this blog post, we will introduce you to Riihicloud and its service offering at a high level. Riihicloud is a turnkey service primarily aimed at Managed Service Providers (MSPs) but also direct end-user organizations that rely on in-house resources for their ICT operations. R&D investment in this device/endpoint management service by Riihicloud since 2016 has been significant, passing the 25-man-year mark already some time ago.
You can visualize Riihicloud as a house that provides added value on top of the foundation: the Microsoft ecosystem, including Intune, Azure, Power Platform, and Microsoft 365 (M365). The current Riihicloud service offering, including Endpoint Management and Endpoint Analytics, is housed on top of this foundation, providing various features and value-adding aspects. The ISO 27001 certification functions as the roof, ensuring that Riihicloud’s information security management system (ISMS) meets the highest standards.
Microsoft Intune is the core component of the foundation and has had such a significant impact on the industry that it has become synonymous with device management. Microsoft Azure is the cloud-computing platform on which the Riihicloud service resides, and it utilizes Azure’s features widely. Riihicloud also uses the low-code tools of the Microsoft Power Platform, such as Power BI for visualizations and Power Automate for automating processes within the Riihicloud service. The Microsoft 365 license package, which includes Intune, is also part of the foundation. Its licensing model is a key driver of its adoption in the industry, with user organizations typically seeking value for the money they pay for Intune licenses as part of M365.
The Riihicloud service is available on most operating systems, including Windows, Android, iOS, macOS, and Linux, and even Chrome machines in preview mode.
The Riihicloud Endpoint Management and Riihicloud Endpoint Analytics service components work together to provide a comprehensive turnkey service that can be configured to meet the specific needs of MSPs and end-user organizations. These services can also be utilized independently, depending on the requirements of the customer.
Endpoint Analytics provides powerful multitenant analysis capabilities that allow organizations to efficiently analyze large amounts of devices. By gathering and analyzing data from devices, organizations can gain valuable insights into device performance, usage patterns, and potential security risks.
Endpoint Management enables organizations to standardize and secure their devices across multiple tenants. With Endpoint Management, one can ensure that all devices are up-to-date with the latest software and security patches and that all configurations are standardized and optimized for maximum efficiency.
In summary, Riihicloud Endpoint Management and Endpoint Analytics offer a robust and flexible device management solution for MSPs and end-user organizations looking to streamline and automate their ICT operations and improve overall performance and security as well as digital employee experience.
Thank you for your attention to this introduction to Riihicloud services. Stay tuned for more information, and in the meantime, check out our journey in obtaining the ISO 27001 certification mentioned in the article.