Automated service process ensures fast and effortless commissioning of Riihicloud service
Midare offers company’s mobile and workstation devices’ lifecycle services, support and management for the devices, operator services and solutions for cyber security and software. All this as a turnkey service. Company’s story is told in company’s website as follows:
“Midare’s story began in 1985 when Nokia was growing faster than ever. So did Midare as a partner of operator services and selling and maintaining mobile phones for consumers and companies. Since 2017 the business has been focused to companies with customer satisfaction as the most important cornerstone. Nowadays Midare is still 100% finnish expert and service company. Our customers are from Helsinki to Rovaniemi and our brick and mortal stores are located in Seinäjoki and Jyväskylä.”
Riihicloud as a partner
Riihicloud as a partner for Midare makes it possible to offer comprehensive and scalable ICT services, without compromising on quality. System Specialist Tommi Pulkkinen shared his thoughts about Riihicloud service:
“We commissioned Riihicloud Endpoint Management service in our Intune customer environments. Partnering with Riihicloud enables us to be carefree and to focus our resources to more productive use for our other services.
We transferred 50 customer environments to Riihicloud service at once. We ordered 31 smart packages for all environments. Only in couple of days all devices in the environments were under the service with all the specified configurations and software.
ps. smart package = Riihicloud has a factory where smart packages are weekly build from applications and configurations. Every week smart packages are transferred to endpoint devices to keep them functional, secure, up to date and to offer all the tools needed for working with the devices.
Although there were several customer environments, devices, and smart packages, Riihicloud’s automated service process with Microsoft Intune’s assistance guaranteed fast and effortless commissioning.
Commissioning was even faster because of order templates. All the new customer environments are also ordered with the same fast and effortless process of ordering.
It was nice to notice how the existing Microsoft 365 – licenses made more use with the Riihicloud service. There were no additional costs caused by the commissioning. Our customers and Midare as a company benefited from this.
With Riihicloud it is now possible and highly automated so faster and easier for us to control and maintenance all the devices in multitenant customer environment.”